Folkestone Town Council is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Folkestone Town Council is making constant efforts to improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.
We aim to make all pages and content on https://www.folkestone-tc.gov.uk accessible, but some content may not yet fully meet the highest accessibility standards. This could be due to challenges in identifying the most suitable technological solution.
We may revise this Statement periodically to reflect improvements or changes to our accessibility practices.
We welcome your feedback on the accessibility of Folkestone Town Council website. Please let us know if you encounter accessibility barriers on our website:
E-mail: enquiries@folkestone-tc.gov.uk
We try to respond to feedback within 3–5 business days.
This statement was created on 10/09/2025.
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Folkestone Town Council is closed from 24th December for the holidays and will reopen on Monday 5th January, with the Town Hall reopening on Tuesday 6th January with the usual opening times of 10am – 4pm. Please note that Folkestone Museum will reopen on Saturday 3rd January.
In the case of an emergency, such as a threat to health and safety, please call the Folkestone and Hythe District Council emergency number on 0300 003 0247.
Season’s greetings.