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CCTV, Crime & Disorder

The Crime and Disorder Act 1998 places an obligation on Councils to consider the crime, disorder and environmental issues affecting the local area and ensure their activities do all they reasonably can to prevent them. 

Folkestone Town Council is committed to improving the safety and well-being of residents, businesses and visitors and to help achieve this, operate a closed-circuit television (CCTV) system with over 65 cameras across the town.  As part of a partnership arrangement with Swale Control Centre, these are monitored 24 hours a day, 7 days a week. 

The main objectives of our CCTV programme is to:

  • Deter and reduce the fear of crime.
  • Help detect crime and provide material for court proceedings.
  • Provide assistance in the overall management of public health and safety.
  • Encourage use of the town centre, shopping areas and car parks.

CCTV Footage

Footage is stored for 28 days from the date of recording.  If you are requesting footage, you should submit your request within 21 days of an incident.

You can request footage by the following link CCTV – Request footage if you:

  • Believe you have been recorded by our CCTV system and you want to see the footage.
  • Represent an insurance company and you need to see CCTV footage relating to an incident.

Your request may be refused if:

  • Sharing the footage will put a criminal investigation at risk.
  • The footage relates to a crime and the Police have the footage. The Police will inform you if you can see it.
  • You want footage of a road traffic collision. Your insurance company will have to request it.

Mobile Cameras and Monitoring

The Town Council also operates a small number of mobile CCTV cameras.  Working in partnership with Swale Control Centre, Kent Police and Safer Streets, these are deployed to areas where anti-social behaviour or crime issues are reported.

Reporting Anti-Social Behaviour

If you are experiencing anti-social behaviour, you can report your concerns to Folkestone and Hythe District Council .

If you’ve been the victim of crime or anti-social behaviour on several occasions within the same area and you’ve reported incidents to the Police or the Community Safety Unit, you can contact the officer handling your case to discuss the possibility of installing a temporary, mobile CCTV camera.

Commercial Premises

Swale Control Centre also offers a range of services from public space and commercial CCTV monitoring, access control, out of hours and facilities management. 

If you are a local business and looking to make improvements to the safety of your premises to tackle criminal behaviour, then why not look to join the growing network of CCTV partners in a private contractual agreement with Folkestone Town Council/Swale Control Centre?

For further details please email townclerk@folkestone-tc.gov.uk

Folkestone Town Council are proud to live in a diverse and tolerant society. Racism, xenophobia and hate crimes have no place in our country.

Our Council condemns racism, xenophobia and hate crimes unequivocally. We will not allow hate to become acceptable.

We reassure all people living in this area that they are valued members of our community.

Please click here to visit the Police.UK website to search for the Folkestone crime map