Visitor Services Assistant advert
Published: 17 June 2024
Folkestone Town Council
Visitor Services Assistant
7 hrs per week to cover Saturdays
Permanent contract
Salary circa £24,294 - £26,421 pro rata (pay award pending)
Pay and annual leave will be calculated on a pro-rata basis
SCP 7-12 + Local Government Pension Scheme
This position will be subject to a DBS Check
Pay and annual leave will be calculated on a pro-rata basis
SCP 7-12 + Local Government Pension Scheme
This position will be subject to a DBS Check
Folkestone Town Council is looking to recruit a Visitor Services Assistant to support the successful running of Folkestone Town Council by being an ambassador for excellent customer service and by assisting in the smooth running of council services.
Key elements of the role include ensuring the safety and security of the Town Hall and Folkestone Museum collections; welcoming visitors and providing a Visitor Information Service; the information desk and museum gift shop and answering general enquiries relating to Council’s services. You may also, on occasions, be required to support with the publishing and sharing of approved social media content.
Previous experience in these areas would be advantageous but is not essential as training will be provided. Candidates must be fully flexible and able to physically assist with meeting room setup. Our Visitor Services staff are required to boost the engagement throughout the Town Hall & Museum and offer our visitors a unique and memorable experience.
This post is to cover Saturdays with occasional/optional hours to cover for holidays etc.
The successful candidate can enjoy working in a supportive team environment, with a competitive salary and inclusion in the local government pension scheme.
For an informal conversation about this post or to request a copy of the Job Description and Person Specification, please contact Jennifer Griffin, Administration Officer, on 01303 257946, email jennifer.griffin@folkestone-tc.gov.uk or click here to download the Job Description and Person Specification.
All applicants are asked to submit a CV and covering letter in their own style. The closing date for applications is Monday 8 July 2024. Interviews will take place on Wednesday 24 July 2024.